Refund and Returns

All purchases made on shop.nloqq.com are non-refundable since the items sold on this website are intangible digital products.

The digital product generally is deemed “used” after its receiving by the user: opening, downloading, receiving in an email/sms, or acquiring any other way.

Therefore, is a strict no refund policy.

Although, we reserve the right to provide the exchange of the product purchased to analogous product having the same price, in a case by case manner, by user's request. The request should contain the digital product purchased, either non-used or proven to be non-working, followed by the comment of the reason to product return. The decision on the exchange would be taken in 3 working days.

Nloqq reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product or service offerings without prior notice.